Medibook allows healthcare professionals to communicate directly with their patients through secure messaging.
This feature makes it easier to share important information, provide follow-up instructions, and maintain clear communication outside of consultations.
This guide explains how healthcare professionals can send messages to patients using Medibook.
Healthcare professionals can send messages to patients directly from the patient record or messaging section in Medibook.
Selecting a patient allows you to start a conversation and send information related to appointments, follow-up care, or other important updates.
To send a message, open the patient's conversation and write your message in the messaging interface.
Healthcare professionals can use messaging to:
Once sent, the patient will receive a notification informing them of the new message.
Messaging helps practitioners maintain clear communication with patients between consultations.
Healthcare professionals may use this feature to send:
Clear communication helps improve patient understanding and supports better care management.
All patient messages are stored within the conversation history in Medibook.
This allows healthcare professionals to easily review past communications and keep track of discussions with their patients.
When communicating with patients through Medibook, healthcare professionals should ensure that messages remain clear, professional, and appropriate for medical communication.
Messaging should be used to complement consultations and support patient follow-up while maintaining confidentiality and professionalism.