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Help Center/Medibook Doctor/Online billing & payments

Online billing & payments

Medibook Doctor subscriptions and payments are managed securely online. Healthcare professionals can subscribe to Medibook services, manage their billing information, and access their invoices directly from their account.

Payments are processed through Stripe, a secure and widely used online payment platform.

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Subscription Payments

Medibook Doctor operates on a subscription-based model.

Healthcare professionals can subscribe to access the full features of the platform, including patient management, appointment scheduling, and communication tools.

Subscriptions are billed automatically according to the selected plan.

Secure Payment Processing

All payments are processed securely through Stripe. Stripe handles payment authorization and protects sensitive financial information using industry-standard security practices.

Medibook does not store credit card information directly on its servers.


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Accessing Your Invoices

Invoices related to your Medibook subscription are available directly from your account dashboard.

To view your invoices:

  1. Log in to your Medibook account
  2. Go to Profile
  3. Open Settings
  4. Select Subscriptions

Your billing history and invoices will be available in this section.

Managing Your Subscription

From the subscription section, users may:

  • View their current subscription plan
  • Access invoices and payment history
  • Update billing information
  • Manage their subscription status

Billing Support

If you experience any issues related to billing, payments, or invoices, you can contact the Medibook support team for assistance.
Support contact: support@medibook-pro.com